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Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll
simplitasteful-l
Level 1

Im having a problem inputting the pay date, any suggestions?

Keeps telling me its the incorrect date when its my actual pay date.
1 Comment 1
ChristineJoieR
QuickBooks Team

Im having a problem inputting the pay date, any suggestions?

It was a bit challenging to find information directly related to the prompt. However, I was able to gather some helpful information from the search results. , @simplitaste. You have me on your back to solve this issue you encounter while changing your pay schedule to QuickBooks Online Payroll.

 

Before that, may I ask for a screenshot of the specific error? This way, I can identify the exact solution for it.

 

We can use an incognito window and sign in to your account there. This option works because every time you close an incognito window and open it again, it automatically clears any cache and cookies from the previous session without affecting your regular browser.

 

Here are the shortcuts to incognito browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Microsoft Edge: press Ctrl + Shift + N
  • Firefox: press: Shift + CTRL + P

 

Additionally, clearing the cache can help reduce issues when using QuickBooks by improving the software functionality and preventing missing tabs and features. Here are the steps to clear the cache in QuickBooks: Clear the cache to fix issues when using QuickBooks Online.

 

If you want to set up direct deposit to pay your employees and contractors in QuickBooks Online Payroll, we can follow the steps here: Set up your company payroll for direct deposit.

 

I'm here to help with any further questions you may have about employee pay or any other topic. Feel free to reach out whenever you need assistance. Take care!

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