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sandy71
Level 1

IN DESPERATE NEED OF HELP WITH PAYROLL THAT DID NOT GO into bank accounts and cannot reach quickbooks on a friday at 1:30 central time.

 
3 Comments 3
aenriquez1
Level 3

IN DESPERATE NEED OF HELP WITH PAYROLL THAT DID NOT GO into bank accounts and cannot reach quickbooks on a friday at 1:30 central time.

Hello @sandy71 !

 

We identified a third-party issue with direct deposit processing this morning that has delayed the deposit of your employees’ paychecks into their account. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of day today.

 

Please visit the Quickbooks Status Page to view the most recent updates regarding this matter and to Subscribe To Updates via Text/Email/RSS Feed or your preferred communication method.

 

Thank you!

Adrian

QuickBooks Support Team

Charliex2
Level 1

IN DESPERATE NEED OF HELP WITH PAYROLL THAT DID NOT GO into bank accounts and cannot reach quickbooks on a friday at 1:30 central time.

Should expect? Y’all could at least give a time or a definitely will have their payments today.... I have employees going out of town and now they are sitting around waiting on their checks that should of been deposited this morning. This should not happen y’all get paid millions of dollars to make sure this doesn’t happen.

ReymondO
QuickBooks Team

IN DESPERATE NEED OF HELP WITH PAYROLL THAT DID NOT GO into bank accounts and cannot reach quickbooks on a friday at 1:30 central time.

Hey there, @Charliex2.

 

Thanks for joining the thread. I'd like to inform you that the issue with Direct Deposit has been resolved and your employees should expect to see the funds available in their bank account by end of the day on Monday.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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