In setting up a new employee (QBO payroll) I am getting a message that the city, state, zip don't match. The employee address is 100% correct, how can we get around it?

James Duan T - (Moderator),

Thank You for the quick reply. The emailed response notification was received within the hour of leaving the office. It was great to know we had support even after business hours.
Again, thank you so much for the quick response.

Unfortunately, Intuit|QB's setup does not allow our permission for the editing of this option.
We will be required to contact the support department for payroll.
Thank You for sharing that link with us here.
We appreciate your help in this process.

The APInc Team

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In setting up a new employee (QBO payroll) I am getting a message that the city, state, zip don't match. The employee address is 100% correct, how can we get around it?

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