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ray91
Level 1

Is anyone else having problems with the QBO Payroll integration to Colorado Secure Savings?

QBO Payroll is deducting after tax IRA contributions for Colorado Secure Savings, but Intuit is not sending those deductions to the employee IRA accounts.

1 Comment 1
NicoleAscencionS
QuickBooks Team

Is anyone else having problems with the QBO Payroll integration to Colorado Secure Savings?

Let me guide you on where to find the best help available to help you with the issue you're encountering with your IRA deductions, ray91.

 

I recommend contacting our Payroll Live Support team. They have the necessary tools to pull up your account and conduct further investigation. Here's how to reach them:

 

  1. Go to the Help icon.
  2. Select the Search tab and enter your concern.
  3. Click Contact Us.
  4. Choose a way to connect with us:  Chat with us or Have us call you.

 

Please refer to our support hours to ensure we can promptly assist you.

 

You may also consider running and customizing payroll reports in QuickBooks Online. This will provide you with valuable insights into your business and employee information.

 

If you have any follow-up questions regarding payroll, feel free to hit the Reply button below. My team and I are readily available to assist you.

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