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fkinhi2hotmail-c
Level 2

Is anyone else having the problem that Quickbooks miscalculated employees W2 federal taxes?

If an employee only worked a few hours one week and made below a certain amount they did not deduct taxes.
1 Comment 1
Kurt_M
QuickBooks Team

Is anyone else having the problem that Quickbooks miscalculated employees W2 federal taxes?

Hello there, @fkinhi2hotmail-c. I'll point you to the right direction for the support.

 

I know things have been hard for you and that this is not the experience that we would want you to have.

 

You can consider contacting our payroll support for QuickBooks Online. This way, a representative can check and investigate what's causing this issue. To start, these are the steps:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

I'll be leaving these articles for future reference:

 

 

If you have other questions or QuickBooks-related concern. Let me know by leaving a comment down below. I’ll make sure to get back to you as soon as possible. Keep safe!

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