I have had multiple glitches in my QBO account, this morning. "Support" said it was on my end, but I have done all the troubleshooting and had everything checked out. There is a couple other posts with issues, as well. When I pointed that out to "Support", that's when they said it MIGHT be on their end.
Thank you for taking the time to post here in the Community, @accounting553, @Just_me and @Hazel2019 . I'll be happy to help you out.
I'd suggest you guys perform basic browser troubleshooting that will help your browser work better and faster.
You can follow the process below:
Once done performing the basic browser troubleshooting, try to log back in to your QuickBooks Online account to check if you still get the same issue.
If you still get the same error after that, you can contact our support team. This way, they can pull up each of your account and guide you further on this issue.
Here's how to contact QBO support team:
For further information on the time schedule, see this article: QuickBooks Online Support.
In case you want to add product and service items to QuickBooks Online, you can click here.
Feel free to post a reply if you all need any further assistance with your books. I'll be here to assist you all. Stay safe!
Actually, @GebelAlainaM If you had actually looked into things, you would see that it IS a known issue within QB.
"Thanks for reaching out regarding your customer and vendor lists.
We have identified a situation on our end and our engineers are working to resolve it as we speak. We anticipate this to be cleared soon.
I suggest signing out of your QuickBooks Online and signing back in to refresh your data in the next 15 minutes or so.
Thank you so much for your patience as we work to resolve this quickly."