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k1payne
Level 1

Is there a problem with direct deposit April 30, 2021?

I received an email confirming our employees direct deposit that was supposed to process this morning, but no deposits showed up. Intuit's chat and phone support both show unavailable. Anyone aware of a problem?
Solved
Best answer April 30, 2021

Best Answers
JoaoF
Moderator

Is there a problem with direct deposit April 30, 2021?

Hello @k1payne,

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

View solution in original post

1 Comment 1
JoaoF
Moderator

Is there a problem with direct deposit April 30, 2021?

Hello @k1payne,

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

View solution in original post

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