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I understand how these advertisements impact your navigation experience, Jason. Let me provide ways to remove them.
The advertisements are designed to inform and educate users of the existence and virtues of its products and services. At this moment, the option to turn off the advertisements permanently in QuickBooks Online is unavailable.
In the meantime, you can select the X or No, thanks buttons to get rid of those advertisements. Another way is to enable the pop-up blocker of your browser. I’m glad to show you the steps.
Also, you can search online for complete instructions on how to block pop-ups depending on the browser you're using.
Moreover, I recommend sending this idea through the Feedback option within your QuickBooks company file. This way, our management and engineering teams could take action to help improve your experience.
If you need more tips and information about managing your finances, reports, and taxes. We have available resources, webinars, and training videos on the Support page. Just click QuickBooks Online in the Select a product section to view the details.
Don’t hold back to drop a comment below if you have any other questions or concerns besides advertisements. I’m always here to help.
MadelynC, I appreciate your reply to my post.
I don't know how to do this but I would like to suggest to Intuit to allow users to have a check mark that says "I wish to no longer receive offers pertaining to x."
I understand that it is beneficial for Intuit to inform users of new products and services, but after asking the same user for 10 days in a row, it becomes a nuisance. It is not good practice and paints a very negative experience for the user to have to wade through annoying requests to purchase additional services before going about normal business.
Best Regards,
MadelynC, I appreciate your reply to my post.
I don't know how to do this but I would like to suggest to Intuit to allow users to have a check mark that says "I wish to no longer receive offers pertaining to x."
I understand that it is beneficial for Intuit to inform users of new products and services, but after asking the same user for 10 days in a row, it becomes a nuisance. It is not good practice and paints a very negative experience for the user to have to wade through annoying requests to purchase additional services before going about normal business.
Best Regards,
We are already paying for what we want. We are trying to operate a business not get sold. PLEASE remove the annoying upsell windows from our workspace!
Mac
Hi there, Mac.
I appreciate your thoughts about the advertisement. As of now, the option to permanently remove it is unavailable. It is designed that way, so you'll know the latest products and services we offer.
With that, I'd suggest sending feedback to our developers. You can do so by clicking the Gear icon and then selecting Feedback.
Your valuable feedback goes to our Product Development team to help improve your experience in QBO. You can track feature requests through the QuickBooks Online Feature Requests website.
Feel free to browse this article for some tips in managing QuickBooks: Help Articles.
I'm just around whenever you have concerns with your QuickBooks account.
I am having the exact same problem. QB 2023 "DESKTOP" (not web) has a "new" (CONSTANT) in-your-face up sell dialog you can't remove via Preferences! Your only two choices presented on this new dialog are "Learn More" and "Maybe Later". No "disable".
I now so dislike using QB, I can't wait for the day when I'll no longer need it. There doesn't seem to be an alternative. Intuit QB is the only software I've ever used where there is ZERO respect for the client's wishes.
So rather than Intuit actually, you know, listening to its customers and creating a nice relationship between the company and clients, Intuit appears to be using its (essentially monopolistic) position in this space to just bully users into accepting whatever marketing crap it wants to impart. User preferences be dammed!
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I also had the issue where Intuit was totally unaware (even though I 'upgraded' to 2023) on a call to QB Support, that I had upgraded to 2023. It seems one hand doesn't know what the other is doing at Intuit. Intuit has been sending me more and more dire upgrade options for my expiring 2020 QB version totally unaware (from its own system) that I upgraded to 2023 months ago.
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Calling/Testing Intuit was also a bust: I also tried calling Intuit's "off-shore" support in the Philippines. The first time the agent disconnected the call. The next two tries the agent's voice was so garbled I couldn't understand any of it. Texting was no better. I created a text session, but even though it looked like the agent was typing something, nothing ever appeared in the Chat window.
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If there is a solution for the constant, annoying in your face UPSELL UPSELL UPSELL BS, I'd like to know it. For now, I long ago stopped recommended QB to anyone.
Oh yeah, the subscription model is terrible. There is no benefit to me and my accounting costs have doubled.
Thanks,
If I had known how many ads I'd be constantly shown in so many places in the app I would not have migrated.
I have read this entire thread and share every users sentiments.
Starting now I am going to ignore these ads completely. QBO will get no response data from me.
The ads are so annoying. I look forward to finding a different accounting software vendor without such ridiculous practices.
The ads are getting out of control ! QBO please make it stop or im canceling service ! this sucks
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