I can share details to start setting up a long-term disability contribution in QuickBooks Online (QBO), @tamila.
To process third-party sick pay and collect any relevant taxes, including your employees' W-2, please contact us and validate the information on the third-party report, as you are using QuickBooks Online Payroll. Then, please verify the following information on your third-party report:
- Employee's name
- Employee's Social Security Number
- Sick pay paid to the employee
- Federal income tax withheld
- Employee Social Security tax withheld
- Employee Medicare tax withheld
- State tax withheld
- Federal Employer Identification Number (EIN) number
After the verification process is complete, you may get in touch with us to initiate the sick pay procedure. Here's the way to contact them:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chat box, select Talk to a Human or tap the Contact Us button at the bottom.
- Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
- From there, choose a way to connect with us: Chat with us, get a Callback, or call our support line directly by getting our Phone number.
Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their phone number, support schedule, and hours to contact them at the time of your convenience: Contact Payroll Support.
If you have subscribed to QuickBooks Online Payroll Premium or Elite, you will be able to access Step 2 and send the third-party report via email: Report third-party sick pay to QuickBooks Online Payroll and QuickBooks Desktop Payroll Assisted.
Moreover, QuickBooks provides several payroll reports that offer a detailed view of your employee's gross pay, deductions, and tax data. To learn more about these reports and how to access them, you can visit this article: Run payroll reports.
If you need any further assistance with managing payroll items, please don't hesitate to reach out to us again. The Community is always available to help you at any time. Wishing you safety and well-being!
