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Kat79
Level 2

Missing Payroll

HELP!!! I had computer issues recently and ended up having to reinstall Quickbooks. When I restored the files from a backup, I found that a payroll cycle is now missing and I don't know how to manually put that information back in!! The payroll went through ok as a liability check and all payroll taxes were paid, it's just that there are no employee checks associated with this payroll cycle and I'm afraid that the W2 for this year won't be accurate. Can anyone help??? Can I do a mock payroll for that period and enter it manually?

Solved
Best answer March 20, 2025

Best Answers
GlinetteC
Moderator

Missing Payroll

Doing a mock payroll won't fix the missing payroll issue, Kat79. Let me guide you through the steps to correct this in QuickBooks Desktop.

 

The best approach to address the missing direct deposit after restoring a backup is by using a direct deposit offset payroll item. This method lets us recreate the missing paycheck while ensuring that your employees are not paid twice.

 

First, create a Direct Deposit Offset Payroll Item:

 

  1. Go to the Lists menu in QuickBooks and select Payroll Item List.
  2. Click the Payroll Item at the bottom left and choose New.
  3. Select Custom Setup and click Next.
  4. Choose Deduction and continue, then name it "Direct Deposit Offset". Click Next.
  5. Follow the on-screen instructions to set up the item without affecting taxes or net pay.

 

Then, recreate the Missing Paycheck:

 

  1. Navigate to Employees and select Pay Employees.
  2. Choose Unscheduled Payroll.
  3. Set the check date and pay period to match the voided paycheck.
  4. Tick the box next to the affected employee(s) and click on Open Paycheck Detail.
  5. In the Preview Paycheck window, deselect the Use Direct Deposit checkbox.
  6. Enter the original payroll item, rate, and hours.
  7. Add the DD Offset payroll item in the Other Payroll Items section and input a negative amount equal to the net paycheck amount.
  8. Press the Tab to adjust the net pay to 0. Click Save & Close, then Continue.
  9. Finally, click Create Paychecks.

 

Here's a comprehensive guide and proceed to Steps 3 and 4 to complete the process: Recreate a missing or voided direct deposit paycheck in QuickBooks Desktop Payroll.

 

In addition, you can generate payroll reports to access valuable insights about employee wages, taxes, and deductions. This information is relevant for tax filing purposes.

 

I'm glad we could work through the steps to address the missing payroll issues together, Kat79. Please don't hesitate to reach out if there's anything else I can assist you with. 

View solution in original post

4 Comments 4
GlinetteC
Moderator

Missing Payroll

Doing a mock payroll won't fix the missing payroll issue, Kat79. Let me guide you through the steps to correct this in QuickBooks Desktop.

 

The best approach to address the missing direct deposit after restoring a backup is by using a direct deposit offset payroll item. This method lets us recreate the missing paycheck while ensuring that your employees are not paid twice.

 

First, create a Direct Deposit Offset Payroll Item:

 

  1. Go to the Lists menu in QuickBooks and select Payroll Item List.
  2. Click the Payroll Item at the bottom left and choose New.
  3. Select Custom Setup and click Next.
  4. Choose Deduction and continue, then name it "Direct Deposit Offset". Click Next.
  5. Follow the on-screen instructions to set up the item without affecting taxes or net pay.

 

Then, recreate the Missing Paycheck:

 

  1. Navigate to Employees and select Pay Employees.
  2. Choose Unscheduled Payroll.
  3. Set the check date and pay period to match the voided paycheck.
  4. Tick the box next to the affected employee(s) and click on Open Paycheck Detail.
  5. In the Preview Paycheck window, deselect the Use Direct Deposit checkbox.
  6. Enter the original payroll item, rate, and hours.
  7. Add the DD Offset payroll item in the Other Payroll Items section and input a negative amount equal to the net paycheck amount.
  8. Press the Tab to adjust the net pay to 0. Click Save & Close, then Continue.
  9. Finally, click Create Paychecks.

 

Here's a comprehensive guide and proceed to Steps 3 and 4 to complete the process: Recreate a missing or voided direct deposit paycheck in QuickBooks Desktop Payroll.

 

In addition, you can generate payroll reports to access valuable insights about employee wages, taxes, and deductions. This information is relevant for tax filing purposes.

 

I'm glad we could work through the steps to address the missing payroll issues together, Kat79. Please don't hesitate to reach out if there's anything else I can assist you with. 

FishingForAnswers
Level 10

Missing Payroll

@GlinetteC  Where does direct deposit enter into this situation?

Kat79
Level 2

Missing Payroll

Thank you!! Problem solved

RogelioL
Moderator

Missing Payroll

You're always welcome, Kat! I truly appreciate you coming back to share your positive feedback. Your insights reinforce our dedication to providing top-notch support.

 

I’m thrilled that my colleague was able to assist you and resolve everything. Rest assured, we prioritize addressing your concerns promptly, ensuring you can smoothly carry on with your other business tasks.

 

Always remember, our Community team is here for you. If you have any questions or concerns in the future, please don't hesitate to reach out. We’re fully committed to supporting you every step of the way!

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