My 2018 W2s are being held hostage. How can I access them if I cancelled Payroll and closed the business?

I've got your back, savanah.

Rest assured, I'll help you access your Form W-2 for 2018 again in no time.

A quick and easy way to do this is to reactivate the payroll subscription momentarily, just until you get your W-2s. The steps below will guide you through each process:

To reactivate the payroll subscription part 1

1. Log into your account.
2. Click the Gear icon, then choose Account and Settings.
3. Go to the Billing & Subscriptions tab, then select Resubscribe, and enter the updated billing info.
4. Click Subscribe.

To reactivate the payroll subscription part 2

1. Log out of your account, then log in again.

2. Click the Gear icon, then Account and Settings.

3. Go to the Billing & Subscriptions tab, then check the Next charge date.

After reactivating it, you can now view and print your W-2 forms. Once you've secured your W-2s, I highly recommend you contact our Online Payroll Team so they can cancel the subscription again. I'd love to do it for you. However, the resources necessary to accomplish this in a secure environment is under them.

Here's how you can reach them:

1. Click the link to go to the Official Contact Us page.
2. Select Intuit Online Payroll.

That should get you going in the right direction. Keep me posted should you need more help with your W-2s, I'm always ready to assist you. Have a great day!