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theresa36
Level 1

my 941 form was rejected. Reason was taxpayers name control in the return header must be derived from the tazpayers name. have not changed anything have efiled for years

Why is this happeningbeen using e-file for a long...... time

1 Comment 1
JeveeAdvin__la
QuickBooks Team

my 941 form was rejected. Reason was taxpayers name control in the return header must be derived from the tazpayers name. have not changed anything have efiled for years

Since you've been e-filing successfully for years, theresa36. We can double check the details of both the business name in your tax records and the form being submitted. Allow me to provide more insights below.

Verify if there have been any recent updates or changes in IRS name control guidelines. Compare the business name on the rejected 941 form with the official name registered with the IRS. Make sure they match exactly, including spaces, punctuation, and abbreviations. For clarification on the specific reason for rejection, I'd recommend contacting IRS for guidance on how to correct the issue and avoid similar problems i future filings.

Once you've confirmed and ensured the accuracy of the information, you can proceed to refile the form using the corrected or confirmed business names. If you find any discrepancy between the business name used in the 941 form and the official name registered with the IRS, I'd recommend contacting our support team for further assistance.

Here's how:


1. Log into your QuickBooks Online account.
2. Click on the Help button located at the top of the page.
3. Navigate to the Search tab, enter your query, and press enter on your keyboard.
4. Select Contact Us.
5. Under the Callback option, click on the Have us call you button to input your details.
6. Finally, choose Get a Call to receive a callback from support.

 



For a comprehensive guide on obtaining assistance with your QuickBooks product or service, check out this article: Get help with QuickBooks products and services.

Furthermore, you can read this article for more details about generating reports in QuickBooks: Run payroll reports in QuickBooks Online Payroll

If you have further questions regarding your tax form, feel free to return here. We'll provide continuous assistance. Have a great day ahead. 

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