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rblanco1
Level 1

My Direct Deposits for payroll did not go through! It says could not process a payment. What does that mean

No one got paid but it says Processed
2 Comments 2
LJDomos
Level 3

My Direct Deposits for payroll did not go through! It says could not process a payment. What does that mean

Where did you see the message "could not process a payment"?  I haven't seen that message but we are experiencing the same problem.  Apparently it is a System wide issue.  http://status.quickbooks.intuit.com/

KlentB
Moderator

My Direct Deposits for payroll did not go through! It says could not process a payment. What does that mean

Hi there, LJDomos and rblanco1.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.
 

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