Hello there, chaseconstructio. I'm here to help you resolve any issues you may be experiencing with mileage tracking in QuickBooks Self-Employed (QBSE).
When you enable mileage tracking in the QBSE app, it automatically records your work trips. However, if you notice any missing or inaccurate trips on your Android or iOS device, we can troubleshoot the issue by adjusting your settings.
Please ensure you have allowed the QBSE app to run in the background on your device for accurate tracking. If you don't, it will only track trips when it's open and active on your screen. Since Android devices and operating systems change, use Google's steps to ensure QuickBooks can run in the background.
Additionally, turning off your Wi-Fi setting before your trip will help prevent your phone from connecting to a Wi-Fi network and interfering with accurate tracking.
For additional troubleshooting options, please visit this article: Fix mileage tracking issues in QuickBooks Self-Employed for Android.
If you're using an iOS device, please refer to the instructions in this link: Fix mileage tracking issues in QuickBooks Self-Employed for iOS.
Furthermore, you can file a Schedule C form to report your earnings and expenses. When you categorize a transaction, QBSE matches it to a line on your Schedule C.
If you have further concerns about tracking your mileage in QBSE, please keep me posted in this thread. I'll be happy to help. Have a great day.
