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kindredlearningc
Level 1

My payroll didn't go through today. I did eveything I normally do. Did anyone else have a problem with payroll today?

 
3 Comments 3
Tori B
QuickBooks Team

My payroll didn't go through today. I did eveything I normally do. Did anyone else have a problem with payroll today?

Hey there, @kinderedlearningc. 

 

Thanks for taking the time to reach out to the QuickBooks Community for support. 

 

For this one, you'll need to contact our Payroll Support Team. From there, one of our payroll support agents can review your account in a secure environment and see why your payroll didn't go through today. You can use the link I've included below to connect with an agent. 

 

 

Please let me know if you have any questions or concerns. I'm always here to lend a hand. Take care! 

Role
Level 1

My payroll didn't go through today. I did eveything I normally do. Did anyone else have a problem with payroll today?

No one received they pay today.  I use the auto run payroll. Last week  to run the payroll this week. 

IrizA
QuickBooks Team

My payroll didn't go through today. I did eveything I normally do. Did anyone else have a problem with payroll today?

I know how important it is to pay your employees on time, Role. I've got some information to help you. 

 

In running automated payroll, it's best to check the lead time to see if you're using the Same-day, Next-day, or 5-day direct deposit lead time. 

 

You may also want to view or change your direct deposit funding time

 

If it's verified that there's nothing wrong with your payroll yet the issue persists, I recommend contacting our Payroll Support. They have the necessary tools and expertise to assist you further with your concerns. 

 

Furthermore, you may also want to set up and manage direct deposit for your contractors.

 

Please let me know if you have further inquiries about payroll or any questions regarding QuickBooks. You're always free to comment below. Stay safe. 

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