Glad to have you here in the Community, @jmurphy37055.
In QuickBooks Online (QBO), we have to make sure that the amount, date, transaction type, and the bank account used are the same when matching downloaded entries.
Since the check doesn't meet those criteria, we can exclude it instead. Then, manually clear it in your Chart of Accounts.
Here's how:
1. Go to the Banking menu.
2. Select the Banking tab.
3. Click the For Review tab.
4. Select the checkbox of the transactions to exclude.
5. Click Exclude.
Then, let's manually clear the check transactions. Let me guide you how:
1. Go to the Accounting menu, and then click Chart of Accounts.
2. Find the appropriate bank, then click View register.
3. Select the transaction to edit.
4. Under the Check column, click the box repeatedly to change the status to "C". ("C" - Cleared, "R" - Reconciled, and "Blank" - Not cleared or reconciled)
5. Hit Save.
I'd also recommend seeking assistance from your accountant to help you check the journal entry you've created. This is to ensure the accuracy of your books.
I've added this article on how you can split transactions and troubleshoot bank entries: Categorize and match online bank transactions in QuickBooks Online.
Let me know in the comment section below if you need further assistance or questions. I'm here to help you. Take care.