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Level 2

NJ-W-4 Form

Employers are now require to provide a NJ-W-4 Form to employees where previously they did not have to fill one out and employer could use the federal W-4 Form. The form has a wage chart that corresponds to a letter and employees with filing status of single do not need to use the chart. Thus, one of my employees who is single did not pick a letter from the chart. But QB requires selection of a Rate Table letter under State withholdings. It doesn't seem right that I have to select a Rate Table letter in QB when the employee did not select one in line 3 of NJ-W-4 Form. Why can't we just leave Rate Table unselected or blank?


NJ-W-4 Form

I'm here to share some information about the NJ W-4 form, manikomio.


When filing taxes, QuickBooks is compliant with the State and IRS. That being said, we'll have to make sure that there's no missing information to be left on the employer side.


If your employee doesn't know their rate on the line 3 of the W-4 form, you can reach out to your State to check and verify your employee's status.


I've also added these articles that have detailed information about the NJ W-4 forms:



I'll be around if there's anything that I can help. Keep safe!

Level 2

NJ-W-4 Form

Adrian_A, it seems as though you don't understand my question. It's not that the employee doesn't know their rate on line 3 as you imply, it's that QB is not compliant with NJ state filing. 


Line 3 of form NJ-W-4 states "If you have chosen to use the chart from instruction A (Wage Chart), enter the appropriate letter here ....."


The instructions to Chart A state "Single individuals or married/civil union partners filing separate returns do not need to use this chart."


But QB forces selection of one of the letters from A - E on the chart. My employee chose not to use the chart and left line 3 blank, but in QB I cannot leave the chart letter selection blank!

QuickBooks Team

NJ-W-4 Form

Thanks for the clarification, @manikomio.


I see the importance of filing your New Jersey (NJ) W-4 accurately in QuickBooks Online (QBO) and I’m here to help you achieve this. As my peer shared above, QBO is compliant with your State and IRS. Thus, we’ll have to ensure to fill in the needed details to avoid any delays in the future.


With this, I recommend contacting our Support team. They have the proper tools to securely check your account and verify this. Let me guide you on how to reach out to them:


  1. Go to the (?) Help icon.
  2. Select the Search tab and click Contact Us.
  3. Enter a brief discussion of your concern and click Continue.
  4. Then choose either Chat with us (if you preferred chat) or Have us call you option.


You can also check this article for more details and ensure to review their Support hours to know when agents are available: QuickBooks Online Support.


Let me also add these articles that you can read to learn more about the 2020 Form 2020:



In case you have any other concerns or follow-up questions, you’re always welcome to tag me in your reply. I’ll be around ready to back you up. Have a great weekend ahead!

Level 2

NJ-W-4 Form

QuickBooks is NOT compliant w NJ as I've explained above but neither of you seem to understand! And I am not talking about Federal Form W-4 as you imply in your response. I am talking about NJ-W-4!


I contacted support and after 1.5 hours on the phone with them they were unable to help. QB needs to fix this asap!

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