What timesheet app are you using, Brent. Every information that we receive in QuickBooks Online is dependent to what your third-party application shares with us. Let's drill this down so we can review what's causing the inconsistency of the data.
While we don't know yet what timesheet app you integrate QuickBooks Online with, I'll share some pointers of the integration process.
When QuickBooks Online integrates, the setup and mapping will happen on the third-party application's environment. This process will affect what data will flow from them to QuickBooks Online. With that said, I'd recommend contacting the third-party application's support team. They can guide you on how to carry over the notes for all of the employees to QuickBooks Online.
You can also be curious on how we can manually enter timesheet along with the notes in QuickBooks Online. Check out this article for more details: Enter a weekly timesheet in QuickBooks Online.
In addition to that, we have QuickBooks Time that gives us a smooth transfer of data to QuickBooks Online and vise-versa. I'll links for the steps on how to do the integration and a video for navigation:
Are you looking for ways to take your QuickBooks experience to the next level? I'm excited to share that you can Explore QuickBooks Payroll. They are here to help you manage your transactions and ensure the data integrity of your account. Let us support you on your journey to financial success.
Once you have settled the setup and mapping with your third-party application, we can already run payroll in QuickBooks Online with convenience.
Feel free to comment below to provide us more details of you timesheet concern. We'll be glad to continue this discussion with you.
