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SteveCPA91
Level 2

NYS-45 QB PREPARATION ERROR 2025 (PLEASE WATCH FOR THIS FLAW IN THE PROGRAM)

There is a flaw on the NYS-45, when processing the first quarter 2025.   In the list of employees, and their withholdings, it will skip or drop a withholding at some point.   Then every employee after that will be off, and report another employees withholding.   The last person on the form, will be reporting the withholdings from the previous employee, and that withholding will be left off.   I have tried to call to alert the company, but of course, I can't speak to anyone who will listen, or understand what I am explaining.   This is going to be a major issue with Desktop processing of payroll taxes.   This has happened on 3 out of the 4 reports that I have done.   It seems to happen, when there are multiple pages of employees to report.

 

It would be nice if Intuit would sometimes listen to the users, instead of giving us the same response, of there was an update, or just someone who has no idea what they are doing.  

2 Comments 2
RhoiceW
QuickBooks Team

NYS-45 QB PREPARATION ERROR 2025 (PLEASE WATCH FOR THIS FLAW IN THE PROGRAM)

I appreciate you providing complete details about the issues you've experienced while filling out your NYS-45 form in QuickBooks Desktop (QBDT), Steve. I'm here to help you by contacting our support team for further review of your experience.

 

Since you have already contacted to our Desktop Payroll Support team, I recommend reaching out to them again for an update on this issue. They can provide information on why the withholdings might skip or drop at some point.

 

For security reasons, the Community does not have access to individual accounts or sensitive information. This ensures your data remains secure and protected.

 

Here's how to contact them:
 

  1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us.
  3. Give a brief description of your issue, then choose Continue.
  4. Choose a way to connect with us.

 

If you need guidance on generating a report to view your payroll totals, including employee taxes and contributions, please refer to the article: Create a Payroll Summary Report.

 

Don't hesitate to reply if you have any other QuickBooks-related concerns. We're here to assist you promptly.

SteveCPA91
Level 2

NYS-45 QB PREPARATION ERROR 2025 (PLEASE WATCH FOR THIS FLAW IN THE PROGRAM)

Thanks for the response, but I would suggest you contact the Inuit engineering team, and inform them of the flaw.   I never trust these forms generated, and always file the nys 45 on the state website.   But if intuit doesn’t correct this, there could be a tremendous amount of errored returns filed.   

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