Currently using Intuit online payroll with QuickBooks Desktop 2021. The iif file downloaded from Intuit online payroll generates an error during import.
This is because the TRNSTYPE for "Direct Deposit Payable" is CHECK in the iif file, but QuickBooks expects something else... that is the error message I get when I try to import the file. Changing the TRNSTYPE to GENERAL JOUNRAL enables the upload into desktop to work.
Can someone at Intuit fix the iif file, so that I do not have to manually edit the journals each payroll?
Thanks for sharing the details of your concern, @tango502.
When importing transactions, we need to ensure that the format is accurate. You can review the iif file created and ensure that the mapping is correct like the headers of the General Journal entry to avoid any errors during import.
Intuit Customer Care support was not very helpful that's why I posted on this forum, hoping that someone at Intuit who deals with iif files can help fix it. I was initially told that the export of iif file from online payroll was not possible, and then later informed that no customer care support is provided for issues related to iif files.
I guess I will have to continue manually editing the downloaded files until a fix is found.