Hello, Pamm.
We can refund an employee with the same amount when creating their next paycheck. Here's how:
- Click Open Paycheck Detail.
- In the Other Payroll Items section, use the same deduction payroll item. Enter the amount over-collected as a positive number.
- Select Yes on the warning message.
If the payment was sent to the agency, we can request a refund from the agency. Then, record it inside QuickBooks.
I've added this article for more information: Refund an employee for a deduction that was over withheld.
If QuickBooks did over withhold any taxes, you can wait for the next payroll run for QuickBooks to auto-correct the calculations. Another option is creating a liability adjustment to correct the taxes. Here's an article with the complete steps on how to create an adjustment: Adjust payroll liabilities.
If you need further help or have other questions with over withheld. Leave a comment below and I'll be glad to help.
