Hello @snehalp,
Welcome to the QuickBooks Community, thanks for reaching out to us about your Payroll account. I know how important it is to get things moving so you can do payroll. The best course of action is to contact our Payroll Support team, let me walk you through how:
In your QuickBooks
- From Help on the top menu.
- Select Contact us at the bottom.
- Enter account is on hold in the What can we help you with? field.
- Click Let’s talk.
- Choose Get a callback, Start a chat or Get the number to connect with us.
These steps will get you to an expert as quickly as possible to get you up and running. Let me know if you have any other questions about payroll or anything else. I’m here to help when you need it!