payroll check

Thanks for reaching out to us, @lydbrewer. 

I want to ensure your concern about payroll checks is taken care of. However, I have to ask for some details about your concern. This way, I can provide the best solution.

May I know if your other business account is also connected to QBO? Also, the one you wanted to correct is where the check got cashed out while leaving the one that is correctly recorded in the system?

Please get back to me with more information about your check concerns. I'll be keeping an eye out for your response to this.

The other business is also connected to QBO but 2 separate businesses and 2 separate bank accounts.

The payroll checks were created in the correct business;

But they were written on the incorrect business checks and cashed in the incorrect business.

The payroll checks were not written from the correct business and therefore not cashed from the correct business.

Thank you for helping.

Thank you for getting back to us and for additional details, @lydbrewer.

I can share some info so you can fix the balance for the accounts. 

To resolve the balance on incorrect accounts, you will need to create a Journal Entry to offset the amounts processed in a different account.

I'd suggest you consult an accountant to make sure your transactions will be accurate. 

In addition, QuickBooks Online provides many payroll reports from which you can acquire information about your company and employees.

Keep me posted if you have additional questions about payroll checks or any QuickBooks Online related. I'll be here to help. Take care always.