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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
sean-basementman
Level 1

Payroll data did not migrate accurately from desktop to on line

Current wages listed for 2nd quarter for all employees are 2-3 times higher than what they actually were.
2 Comments 2
ChristieAnn
QuickBooks Team

Payroll data did not migrate accurately from desktop to on line

Welcome to the QuickBooks Community, sean-basementman. I'll go over how migration works from QuickBooks Desktop to QuickBooks Online. Let me also route you to the right support team to assist you further in managing payroll data.

 

Please know that when moving from QBDT to QBO, you may notice differences in how your books appear due to the import limitations. There's also certain data that doesn't move in QBO and this includes wages. You can read through this article for additional details: Learn how features and data move from QuickBooks Online to QuickBooks Desktop.

 

Since there is a current wage displayed on your end, the information might be from manually entered pay history or creating a paycheck. I recommend running the Payroll summary report to review the data. This statement gives you the total payroll wages, taxes, deductions, and contributions. 

 

Here's how:

 

  1. Click the Reports menu on the left panel.
  2. Scroll down to the Payroll section and select Payroll Summary by Employee.
  3. Set a date range and click select Apply.
  4. Click Customize to include the wage details.
  5. Choose Run report.

 

Once you've confirmed that there are discrepancies in the data or that the wages shown are higher than the actual, I recommend contacting our QuickBooks Online Payroll Support Team. They have the ability to access your account and make changes to your pay history.

 

Lastly, if you need further guidelines in effectively managing your business using QBO, you can open this article: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

 

Keep me posted if there's anything else you need about managing payroll data or if you have any other questions concerning QuickBooks. I'm always here to help, sean-basementman. Have a great day!

Fiat Lux - ASIA
Level 15

Payroll data did not migrate accurately from desktop to on line

@sean-basementman 

Which QB Desktop year version do you have. Consider to keep your historical data in QB Desktop and you can access it anytime if required.

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