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mschuitema
Level 2

payroll deductions/contributions

  1. An employee chose not to have a payroll deduction for this past paycheck so I changed it to $0.00. I forgot about the company match, though, so now it looks like we contributed $68.06. How do I correct this?
Solved
Best answer October 15, 2020

Best Answers
IamjuViel
QuickBooks Team

payroll deductions/contributions

Hello, @mschuitema.

 

Depending on the type of payroll you've created, you can delete and recreate the payroll check if you've created a paper check.

 

Here' how to delete a paper check:

  1. Go to the Workers menu.
  2. Choose Employees.
  3. Select the Paycheck list.
  4. Place a checkmark in the boxes next to the duplicate paychecks. If necessary, you can modify the date range with the drop-down above Pay Date.
  5. Click Delete.
  6. Place a check-mark in the box and choose Delete Paycheck.

Once completed, you can now recreate the paycheck. However, if you've created a direct deposit payroll check, I'd recommend contacting our Payroll Support team. A specialist can securely access your account. Also, they have the tools to help you with correcting your payroll. Here's how to contact us:

  1. Go to the? (Help) icon.
  2. Choose Contact us.
  3. On the How can we help field, enter a brief description of your concern.
  4. Click Continue.
  5. Choose a way you'll want to contact us either, Post a question, Start messaging, or Get a callback.
  6. Continue with the prompt.

Lastly, you can have an internal agreement with your employee that you'll just remove the company's share of payroll deduction on their next payroll. 

 

Get back to us here if you have other questions about running payroll in QuickBooks. I'm always here to help.

View solution in original post

1 Comment
IamjuViel
QuickBooks Team

payroll deductions/contributions

Hello, @mschuitema.

 

Depending on the type of payroll you've created, you can delete and recreate the payroll check if you've created a paper check.

 

Here' how to delete a paper check:

  1. Go to the Workers menu.
  2. Choose Employees.
  3. Select the Paycheck list.
  4. Place a checkmark in the boxes next to the duplicate paychecks. If necessary, you can modify the date range with the drop-down above Pay Date.
  5. Click Delete.
  6. Place a check-mark in the box and choose Delete Paycheck.

Once completed, you can now recreate the paycheck. However, if you've created a direct deposit payroll check, I'd recommend contacting our Payroll Support team. A specialist can securely access your account. Also, they have the tools to help you with correcting your payroll. Here's how to contact us:

  1. Go to the? (Help) icon.
  2. Choose Contact us.
  3. On the How can we help field, enter a brief description of your concern.
  4. Click Continue.
  5. Choose a way you'll want to contact us either, Post a question, Start messaging, or Get a callback.
  6. Continue with the prompt.

Lastly, you can have an internal agreement with your employee that you'll just remove the company's share of payroll deduction on their next payroll. 

 

Get back to us here if you have other questions about running payroll in QuickBooks. I'm always here to help.

View solution in original post

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