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Buy nowWe just ran our first payroll in qbo payroll core and all were direct deposit but it came up with a list of checks instead. In the bank details on the balance sheet it shows the individual payments but it shows the payment type as Check. Did the dd actually run and are these checks that show just the stubs? Thank you!
Thank you for using QuickBooks Online Payroll Core and bringing this concern to our attention, @chrispetersongm.
I understand you recently processed your first payroll with direct deposits, but the system displayed a list of checks instead. I'd be happy to clarify the situation for you.
To confirm whether the direct deposits were successfully processed, let's take a look at your payroll detail report or paycheck list. There's a chance that you might have selected "Check" instead of "Direct Deposit" as your payment method.
To generate the report, you can follow the steps below:
Once done, you can make the changes if needed. Then, delete the paycheck and recreate it if necessary.
Moreover, I'll be sharing the following articles to help manage your direct deposit in QBO:
I hope this helps clarify the situation. If you have any more questions or need additional assistance, please don't hesitate to ask. Your satisfaction is important to us, and we're here to support you.
Thank you Rubielyn_J ! You are correct, i selected Check. I was able to delete all the checks and rerun the payroll being more careful. Your details on how to run the reports were excellent! Many thanks!!
It's great to see you back and running, Chris.
On behalf of my peer @Rubielyn_J, you're always welcome, and we're glad that you corrected it quickly.
Please don't hesitate to post back in the Community if you have other payroll concerns. Anytime we're here to help. Take care, and have a prosperous business year!
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