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Level 1

Payroll direct deposit

I attempted to set up direct deposit for our employees. I received an email that stated less than $1 was debited to the account. I do not see that transaction and cannot verify. Since I can't verify it is not allowing me to go into company preffrences under payroll to adjust the settings back to paper checks as I need to pay employees today. Help

1 Comment 1
QuickBooks Team

Payroll direct deposit

Hi there, erik_anderson2,

Thanks for the details that you provided. 

You'll need to check your bank statement to confirm what the two small debits are, so you'll be able to enter the amounts and activate direct deposit.

Also, you might want to check this article about the guidelines for signing up for direct deposit:

If you don't see the amounts in your statement, don't hesitate to reach our payroll team. They had the tools to check it for you.

To reach them, please follow these steps:

  1. In your browser, navigate to:
  2. Choose your QuickBooks Product.
  3. In the Contact Us page, Click issue or topic.
  4. On the right side, click the Green phone button to see the support number.

Feel free to visit the Community if you have any concerns about QuickBooks. We're always here to help.

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