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accounting550
Level 1

payroll export - missing transactions

When I export payroll transactions from QBO Payroll Core, the Export Transactions screen only shows 20 payroll check transactions.  Is it possible to export an entire payroll in one export?  Once I export those 20, and re-run the export, then the next 20 payroll checks in that pay period will export.  This takes 3 exports to get one complete payroll.  

 

Now, I've found an error in the payroll, and I'm trying to re-export transactions that have already been exported.  I can re-export the first 20 paychecks, but I cannot get QBO to show the other paycheck transactions for that pay date.  I have tried selecting View All, and View Exported.  If I could export all the paychecks for a given pay date in one export, then I would not have this problem.  

5 Comments 5
Adrian_A
Moderator

payroll export - missing transactions

I agree with you, accounting550.

 

Exporting all your data in a single file would be helpful as it saves time and speeds up your work.

 

For now, there's a limit to the number of payroll records you can export. I recommend checking in our third-party apps to see if you can find one that suits the exact functionality you need. Here's the link to where you can find an application: Intuit App Store.

 

As for the error you received, we currently have an ongoing issue with it. That said, I'd recommend reaching out to our Payroll Support team so they can add you as one of the affected users.

 

You can reach out to them via the ? Help button.

 

If you need help preparing your payroll taxes, you can check this reference: Get answers to your payroll tax payment and filing questions.

 

We appreciate your patience while we're working to resolve this error as soon as possible.

accounting550
Level 1

payroll export - missing transactions

Thanks so much for your reply.  Are you saying that once I've exported the data, I can not ever export that same data again if I have more than 20 paycheck transactions since I can't ever get to see the transactions over and above the first 20 again?  

accounting550
Level 1

payroll export - missing transactions

I just want to be sure I'm understanding your comment that begins with "As for the error you received, we currently have an ongoing issue with it."  Thank you.

Adrian_A
Moderator

payroll export - missing transactions

I appreciate you for getting back to me, accounting550.

 

I have doubled check our updated article, and I'm here to share an update.

 

You should be able to re-export the payroll data. Also, upon checking, the reason why some of the paychecks are missing is because we have a known issue. With that, I'd recommend reaching out to our Payroll Support team so they can add you as one of the affected users.

 

You can contact them via the ? Help button.

 

Feel free to browse this article for more resources in preparing taxes:  Get answers to your payroll tax payment and filing questions.

 

You can always mention my name whenever help is needed. I'll be around to guide you.

accounting550
Level 1

payroll export - missing transactions

thank you

 

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