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SuperProp
Level 2

Payroll has not been direct deposited for all employees. It was processed on time. The reports states they were processed and there are amounts.

 
3 Comments 3
ShiellaGraceA
QuickBooks Team

Payroll has not been direct deposited for all employees. It was processed on time. The reports states they were processed and there are amounts.

Thanks for posting here about your payroll concern, @SuperProp.

 

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
 

In order for you to receive live updates for outages in QBO, go to this link and click on Subscribe to Updates.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible

SuperProp
Level 2

Payroll has not been direct deposited for all employees. It was processed on time. The reports states they were processed and there are amounts.

Thank you. 

How will you ensure this does not happen again. My employees were very upset.

Adrian_A
Moderator

Payroll has not been direct deposited for all employees. It was processed on time. The reports states they were processed and there are amounts.

I appreciate you for getting back to us, SuperProp.

 

We will do our best to prevent something like this to happen again. Also, we really appreciated you and your employee's patience regarding the issue.

 

Moreover, if you have some How do I concerns, feel free to visit our Help page. We have laid articles there that have detailed information to resolve your concerns.

 

I'll be around if ever my assistance is in need. Keep safe!

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