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tombstone-sewer-
Level 2

Payroll issues NSF issue w employees

I don't understand why they ask us to be patient when they've known for hours. I have several upset employees who work paycheck to paycheck but yet they don't understand they want their money. The money QB makes and not enough staff to facilitate our calls is ridiculous

1 Comment 1
KlentB
Moderator

Payroll issues NSF issue w employees

Hi there, tombstone-sewer.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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