Welcome to the Community, @holly46.
I'd be glad to assist you in getting payroll reports in QuickBooks Online (QBO).
Before that, May I know what specific payroll report you're trying to run? This way, we'll be able to provide an exact resolution to your concern.
In QBO, there are lots of options that we can get payroll reports by exporting it to excel and print or save as PDF.
Here's how:
- Go to Reports.
- Scroll down and look for the Payroll Tab.
- You'll see different kind of payroll report and choose the report that you want to run.
- You'll see the options that can get a copy of your payroll report. Please see the screenshot below for visual preferences:
You can check this article for more information: Export your reports to Excel from QuickBooks Online.
To know more about the Payroll reports that you can run in QuickBooks, see below articles:
If there's anything else you need help with, let me know by adding a comment. I'm more than happy to assist you. Have a great day!