Payroll Tax have two entries, one for the actual amount, another for the amount they withdrew. Creating a mismatch between quickbooks and bank balance.

NSE1 · ‎December 04, 2024

How do I fix this difference? Quickbooks payroll applied a previous amount ($180.37) that they withdrew to this payroll tax liability. So the withdraw amount from our business banking is different than the payroll tax liability entry. But both entries are being counted against my balance though so I cannot reconcile the account. The $2062 amount is never going to be withdrawn. The actual withdrawn amount is $1,881.63 ($2026.00 - 180.37).

RogelioL

I appreciate you for detailing your concern and for providing a screenshot, @NSE1. Balancing your accounts can feel tricky when mismatched entries occur, but I'm here to route you to the appropriate support so they can help you fix this.

Please know that the option to adjust payroll tax liabilities is currently unavailable in QuickBooks Online (QBO) Payroll.

To address this, I recommend contacting our Payroll Corrections Team, who are well-equipped with the expertise and resources to handle payroll management issues effectively.

Here's how:

Click the Help (?) menu in the upper-right-hand corner and click Talk to a human.
Type in Talk to a human, then press Enter.
Look for I still need a human then click on it.
Choose Get help from a human.
Select either Chat with us, Schedule an appointment, or Have us call you.

Additionally, you might want to check out this article to learn our support hours: Get help with QuickBooks products and services.

After you’ve resolved your payroll tax liabilities, consider looking into these articles for tips on managing your reconciliation process:

Your success with this adjustment is our goal, so feel free to swing by if you have more questions about modifying liabilities or reconciling accounts. I'm here to help you keep everything running smoothly.

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Payroll Tax have two entries, one for the actual amount, another for the amount they withdrew. Creating a mismatch between quickbooks and bank balance.

Payroll Tax have two entries, one for the actual amount, another for the amount they withdrew. Creating a mismatch between quickbooks and bank balance.

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