Hi greatbasinbakery,
I want to ensure that you have an accurate payroll recording.
Let me route you to the best support available that can guide you on how to refund your employee for the amount that was withheld.
One of our payroll experts has a tool that can guide you on how to add the refund to your next payroll. Here's how to contact our support:
- Click the ? Help icon.
- Enter Talk to a human.
- Enter a few words to describe what you need help with.
- Select No.
- Choose how you'll want to contact us.
Furthermore, if you want the system to run payroll automatically, you can check this article for detailed information: Set up and manage your Auto Payroll in QuickBooks Online Payroll.
You can always post in the forum whenever you have payroll concerns.