Payroll Taxes

Welcome to the Community space, @local123. We know that the prompt has been puzzling you. I have insights here to share with you.

Currently, there's no rolling investigation about this issue. The probable cause of this is you might have missed running a payroll of one of your employees. Therefore, I recommend reviewing your payroll to ensure you've run everything smoothly. 

If we confirmed that you successfully ran a payroll for each of your employees. Let's run some basic troubleshooting steps. To start, let's perform some troubleshooting steps to determine if this is a browser-related issue. The initial step is to access your account via incognito mode. This does not store cache files that may cause odd behaviors when running web-based programs. Below are the shortcut keys you can use:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift + N

If this works, clear the cache of your regular browser to eliminate accumulated data. If the issue persists, you can use another supported browser or device. Might be that the current one you're using has a temporary issue with the program.

We'll also add these articles for future use:

• Run payroll reports.
• Create a payroll summary report in QuickBooks.

For additional questions, don't hesitate to come back here. The Community is 24/7 available. Keep safe, and have a good day.

Hi Bryan,

Thanks for those tips, they didn't work though. When payroll is run and payroll taxes are taken out, where do the payroll taxes go? I'm asking because I see the option to mark it as paid, but I want to make sure it was in fact paid before I do it and I don't want to pay the same taxes twice.

I'm grateful for your prompt response, @local123. Please allow me to provide some additional information about your payroll taxes and explain the significance of the "mark as" option that is visible on the Taxes page.

In QuickBooks Online (QBO), when payroll is run and payroll taxes are taken out contributions are typically paid to various government agencies by the employer regularly. These payroll taxes serve to fund government programs and services, such as Social Security, Medicare, unemployment insurance, and income tax. The specific taxes and agencies vary depending on your location.

As you've previously mentioned that the payroll taxes for your employees have been paid, you should now see the Mark as Paid option for those payments. It's important to understand that marking them as paid will create a non-posting transaction. This means it won't impact your bank register, but it will serve to clear the taxes from being shown as due and record the deposits accurately in your accounting records.

To record your tax payment, follow the steps below:

1. Go to Taxes, then Payroll Tax.
2. Select the Payments tab.
3. Review the payments listed and locate the tax you want to record a payment for.
4. If the payment is listed, choose the option Mark as paid then select Yes, mark paid. 
   

For more details, see this article: Record prior tax payments.

Additionally, to learn more on how to view payroll tax payments, access forms, and run reports within QuickBooks Online, I recommend referring to the following articles for complete guidance:

• View your previously filed tax forms and payments
• Run payroll reports.

Please do not hesitate to reach out if you require further assistance with managing payroll tax payments or encounter any other related issues. I'll be glad to lend a hand.