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Level 1


I have to replaced the credit card I was using to pay payroll tax tables $40.14.  Because you can't made the charges, you cancelled my services.  Last night I talked to someone (Jeff) y he help to do it.  Know I cant activate the tables because my account can't recognized my e-mail.  [email address removed]  My account is under my d/b/a Professional Account Services  is a d/b/a and I used tax tables to do payroll for my cliente Mi Casita Restaurant 66-0500009.  Last night I was wainting for a person who can help me 1hr 56mts.  I need to solve this situation.  Please let me know .  


1 Comment 1
Candice C
QuickBooks Team


Good morning, @Sandy1251


Thanks for asking your question here in the Community! Let me point you in the right direction to get this taken care of. 


For the subscription, you could check out the CAMPS website, but this may not reactivate the payroll. The best route would be to contact our Customer Support Team again and explain the details to them. Here's how: 


  1. Go to the Help menu. 
  2. Press the QuickBooks Desktop Help option. 
  3. Click the Contact Us button/hyperlink. 
  4. Enter your question and tap Let's talk
  5. Scroll down and choose to Get a callback


Keep us updated on how the call goes. We're always here to lend a helping hand. Take care!

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