Payroll

I recognize the importance of of filing the W-2 form, and we want to ensure that you can resolve this issue promptly, @LRCPA. 

Let's make sure your QuickBooks is running the latest release. This typically resolves issues related to critical updates and other potential errors within the product. If you require the steps, here's how to do it:

1. Go to the Help menu and select Update QuickBooks Desktop.
2. In the Update QuickBooks Desktop window, click Update Now.
3. If there are any critical updates available, they will be listed. Check the box next to the critical update you want to install.
4. Click the Get Updates button to start the download and installation process.

Additionally, make sure that the tax table has been updated. This will ensure that you have access to current and precise rates and calculations for federal and supported state taxes, payroll tax forms, as well as e-file and e-pay options: Get the latest tax table update in QuickBooks Desktop Payroll.

If you are still having the same result after following all the recommended troubleshooting, I would recommend reaching out to our support team. They can take a closer look at this to determine the root cause and explore for more options to make sure we sort this out.

Here's how to reach out to them: 

1. Go to the Help menu and select QuickBooks Desktop Help.
2. Select the Contact Us button.
3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
4. Choose between Chat with us and Have us call you.

Additionally, I've added these articles about filing and printing W-2 in QuickBooks:

• File your W-2 and W-3 forms
• Print your W-2 and W-3 forms

Please know that we're here if you need help with anything else. Don't hesitate to reach out. Keep safe always.