Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Marinechopper
Level 1

Payroll

I paid myself via payroll. It shows up as a "Pending" deposit in my bank account and also a "Pending" withdraw from my bank account. This happened last Friday as well. The money never hit my bank account. Anyone have this problem before?

1 Comment 1
Tori B
QuickBooks Team

Payroll

Good morning, @Marinechopper

 

Have you processed any paper checks recently? If so, it'll take two to three business days to confirm and activate your bank account. Your direct deposit status will be confirmed through email.

 

There are some factors you need to consider why your status is pending. I've listed some scenarios below:

 

  • Your account information hasn't yet been confirmed.
  • The funding bank account may be verified. However, you'll need to go back to direct deposit setup.
  • You haven't yet entered the bank details for the employee.
     

If the employee's information has already been entered and the status is still pending, you can review the test transaction and validate it in QuickBooks and with your bank. You can verify the amount to be input by contacting your bank. On your bank statement, the fee will display as QuickBooks: Verify Bank or Intuit: Verify Bank.

 

Here's how you can verify: 

 

  1. On the left pane, go to Payroll.
  2. Select Employees and click Finish payroll tasks.
  3. Tap Verify the test deposit now. 
  4. Enter the test transaction amount in both boxes (less than $1.00). Enter the pennies only, without a dollar sign or decimal point.
  5. Tap OK.

Please take a look at the help articles that I've included below for additional information about this process. 

 

 

I'm only a reply away should you have any questions. Take care, and have a great weekend!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us