Good morning, @Marinechopper.
Have you processed any paper checks recently? If so, it'll take two to three business days to confirm and activate your bank account. Your direct deposit status will be confirmed through email.
There are some factors you need to consider why your status is pending. I've listed some scenarios below:
- Your account information hasn't yet been confirmed.
- The funding bank account may be verified. However, you'll need to go back to direct deposit setup.
- You haven't yet entered the bank details for the employee.
If the employee's information has already been entered and the status is still pending, you can review the test transaction and validate it in QuickBooks and with your bank. You can verify the amount to be input by contacting your bank. On your bank statement, the fee will display as QuickBooks: Verify Bank or Intuit: Verify Bank.
Here's how you can verify:
- On the left pane, go to Payroll.
- Select Employees and click Finish payroll tasks.
- Tap Verify the test deposit now.
- Enter the test transaction amount in both boxes (less than $1.00). Enter the pennies only, without a dollar sign or decimal point.
- Tap OK.
Please take a look at the help articles that I've included below for additional information about this process.
I'm only a reply away should you have any questions. Take care, and have a great weekend!