cancel
Showing results for 
Search instead for 
Did you mean: 
LindseyMem
Level 2

Payroll

Question regarding payroll on-boarding: We are switching our payroll service from Payroll Mate to QB Online Payroll effective 1/1/20. I would like to go ahead and on-board all of our employees' payroll info so that it will be ready to go for the first payroll of the new year. My concern is: Since i won't be using QB to process payroll until after the new year, should i report wages/tax payments from 2019? That's the first question that it asks me when i begin set-up. It seems like it would be a waste of time entering all of those numbers when they won't even be relevant in 2020 when we start using it. Any suggestions?

Solved
Best answer November 27, 2019

Best Answers
JasroV
QuickBooks Team

Payroll

Thanks for sharing with us the details you want to achieve, @LindseyMem.

 

You'll need to complete your payroll data using your previous payroll software until the year ends before using QuickBooks Online (QBO) Payroll on January 1, 2020. This way, you won't have to enter your wages and tax payments from 2019 since QB just needs the 2020 data.

 

Also, make sure to submit your 2019 payroll to IRS to start fresh in QBO payroll and also to avoid any confusion in the future.

 

Then, if you need some data from your 2019 payroll, you can ask your old payroll software for assistance.

 

Also, I encourage you to visit our Employees and payroll taxes page to learn some tips and tricks on how QBO payroll works.

 

Should you have other queries with QBO, you can always leave a comment below. We're always here to help. 

View solution in original post

5 Comments
JasroV
QuickBooks Team

Payroll

Thanks for sharing with us the details you want to achieve, @LindseyMem.

 

You'll need to complete your payroll data using your previous payroll software until the year ends before using QuickBooks Online (QBO) Payroll on January 1, 2020. This way, you won't have to enter your wages and tax payments from 2019 since QB just needs the 2020 data.

 

Also, make sure to submit your 2019 payroll to IRS to start fresh in QBO payroll and also to avoid any confusion in the future.

 

Then, if you need some data from your 2019 payroll, you can ask your old payroll software for assistance.

 

Also, I encourage you to visit our Employees and payroll taxes page to learn some tips and tricks on how QBO payroll works.

 

Should you have other queries with QBO, you can always leave a comment below. We're always here to help. 

View solution in original post

LindseyMem
Level 2

Payroll

Got it, thanks!

1njhood
Level 1

Payroll

Need to talk to a live person to help with retrieving a payroll report.

getting very frustrated, in the past I've been able to speak to live person, is what I need

now. I'm spending too much time trying to get a live person, I have a great of other things

I need get done, but this is something I need to complete asap. Just need a report with the total 

amount of income for each of my employees for the period of Mar 13,2020 to Mar 12th 2021

1njhood
Level 1

Payroll

Can someone call me at [removed phone number], Norma

Jovychris_A
QuickBooks Team

Payroll

Hello, @1njhood.

 

I can help you get this report in your QuickBooks Online Payroll account.

 

You can pull up the Payroll Summary by Employee report and set the Date Range to Custom to enable manually pick the starting and ending date. This will show you the total wage of each employee.

 

Let me show you how:

  1. Go to the Reports menu and then under the Payroll section, select Payroll Summary by Employee.
  2. Click the Date Range drop-down list then choose Custom.
  3. Change and choose the starting and ending date.
  4. Select Run Report.

 

That will point you in the right direction. If in any case, you'll need to get in touch with our Payroll Support team, here's how to contact them:

 

  1. On the upper right pane, select Help.
  2. Type talk to a human and press enter. Then enter contact payroll support.
  3. Select I still need a human and then click Get help from a human.
    45.PNG
  4. Choose to start a chat or get a callback.

 

Additionally, here are the articles that you can run through when you need a reference about our topic about a specific payroll report and how to reach payroll support:

If you have other concerns with running payroll reports, feel free to tag me with your comment below. I'm here to help you always.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up