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I am having trouble creating Tax Form Worksheets in Excel. This feature used to work and now I keep getting this error :
Quickbooks error -2147221000: Mehtod 'get module of object IRunningInstanceInfo failed
There is no information on this specific issue so I did go to extreme of uninstalling and reinstalling both Quickbooks and Microsoft office. I have also allowed ALL macros to run in Excel even though the suggested mode is to run macros from apps with active certificates - apparently the Quickbooks certificate is expired.
Any help would be much appreciated. Thanks!
Yes, if you don't have a payroll subscription or if you do and yet you have not validated and received the latest payroll updates for QB 2022, then this will happen.
See my answer here for a solution.
I am having the same problem. I just updated to QB 2023 and my payroll dosen't renew until Feb.
Welcome to the Community, @sammy126. Thanks for reaching out to the Community.
It's possible that your payroll service isn't activated because you recently upgraded QuickBooks Desktop. Let's activate it by entering your payroll service key. The steps to activate depend on whether you purchased your QuickBooks Desktop subscription online, over the phone, or from a retail store. Please follow the steps below:
To enter the payroll service key (purchase online):
To activate a subscription purchased from a retail store:
You can also refer to this article in the future if you want to manage your QuickBooks Desktop account and services through the Customer Account Maintenance Portal (CAMPs): Manage your QuickBooks Desktop subscriptions and services.
Please get back to us if you need further assistance in activating your payroll in QuickBooks Desktop. We're always looking forward to helping you. Have a nice day!
This error message is getting OLD when we have to update our quickbook
I am not 100% certain, but I just started to receive this message on Excel 2010 (on my desktop) but I do not get the message on Excel 2019 (on my laptop)
Thank you for bringing this to our attention, mgcpa.
I've come up with a solution to help you create the Tax Form Worksheet in Excel. Let me help ensure the process will only take a few clicks.
Before we continue, may I know what QuickBooks version you're using? This is to determine the source of the unexpected behavior.
While I wait for your response, allow me to provide some of the factors which contribute to the error.
For additional resources, these links discuss in detail what your computer needs to get the best QBDT experience:
To move past the error, you'll have to make sure that you're using a newer QuickBooks version (2021, 2022, or 2023). Then, download the latest maintenance release to apply critical fixes and update the tax table version.
To update your QuickBooks:
Next, get the latest payroll update. This way, you have the most current and accurate rates and calculations for supported state and federal tax tables, payroll tax forms, and e-file and payment options.
Once done, let's go ahead and run the Tax Form Worksheets in Excel. Here's how:
Here's a link to an article that lists the following: Excel-based payroll reports. From there, you'll learn the purpose of each tax form worksheet.
You can also save the link to our Payroll Hub for future use. It covers topics such as how to manage tax notices, troubleshoot payroll issues, process payroll forms, and run payroll reports, to name a few.
Keep me posted if you have other payroll-related concerns or questions. I'll get back to help you the best that I can.
I appreciate your answer however, my system far exceeds all of the requirements of Quickbooks Desktop. But, looking past your initial response. I have been using QB 2023 to produce all of the reports in Excel 2010 up until the last QB update. Then it no longer worked with Excel 2010. I installed Excel 2019 and now everything is honky dory.
I have no issue using even Excel 2003 with the latest Enterprise versions. Not sure why Intuit thinks 2010 won't work. It should.
Thank you for letting me know. I had finished 2/3s of my quarterly payrolls, got a "Critical Update" to QBE(Enterprise) 2023, then I could not get Excel 2010 to communicate with QBE 2023. Reluctantly updated to Excel 2019, and everything was fine. Go Figure
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