QB has stopped automatically entering payroll taxes paid onto my check register.

I noticed the same issue with mine, I have to go to the payroll taxes tab and keep an eye on the upcoming, sometimes they take out a day or two earlier.

I did receive an email that starting January 2025 they will be taking the payroll taxes out all at once so maybe they have started making changes in the system.

I am actually glad that they are taking out taxes right away, my clients were having a hard time understanding the tax payments.  Clients would see large amount in their payroll account and transfer it, then their wouldn't be enough to cover pending tax payments. 

I’m pleased to hear that you have QuickBooks set up to pay your taxes automatically, Arnolds. Thank you as well for your insights, @KimAnnVA . Let me guide you to the best available support to thoroughly address this concern.

One possible reason you might not see the entries in your account register is due to synchronization errors with payroll taxes within the system. To resolve this, I recommend contacting our payroll support team for a prompt solution. They are equipped with the specific internal tools necessary to conduct a screen-sharing session and handle this matter in a timely manner.

Additionally, feel free to explore this article for an in-depth view of your employees' total earnings, deductions, and tax details for a specific timeframe: Run payroll reports.

Please touch base with me here if you have any further questions or concerns regarding the review of your payroll taxes from the bank register. I'm here to assist you in any way I can.

I do not recommend contacting the payroll support team, they don't seem to know anything but get access to your personal information.  They have wasted hours with no support.  I know more than a QuickBooks support person does. 

Kevin the fact that many QBO users are having same problem means that the problem is with your QB program. Please do an investigation into this issue and fix the program. Payroll support was unable to solve problem. 

We appreciate you for getting back to this thread, arnolds.  I'm here to guide you to the appropriate support addressing your concern promptly to continue using automated payroll tax feature.

Before anything else, you can check your payroll settings or consider manually entering the payments if QuickBooks has stopped automatically entering payroll tax payments in your check register.

Since you've successfully used the feature in the past, I recommend contacting our support team. They have the necessary tools and expertise to thoroughly investigate the issue and identify any underlying problems. This will allow them to provide you with a concrete explanation of what might be causing the issue by pulling up your account in a safe and secure environment.

Here's how to contact them within QuickBooks:

1. In your QBO account, select Help button.
2. Choose the Search tab and type Contact Us.  After that, click Contact Us at the bottom.
3. You can Callback, Appointment, or Chat to connect with us.
4. Under Callback, click the Have us call you button. This will route you to enter your details.
5. After that, select Get a call.

 Support hours for Simple Start, Essentials, and Plus subscription are available from 6 AM to 6 PM PT, Monday to Friday. On Saturdays, 6 AM to 3PM PT. For Advanced users can access support any time.

Additionally, you can explore this article to run payroll reports to see and review your employee's total earnings, deductions, and tax details over time.

Thank you for sharing your query in the Community space. If you have any additional questions about managing your payroll taxes, please mention me in the comments. We're here to support you anytime.

This happened to our QBO Online account when the switch was made in January 2025 from monthly tax withdrawals to take taxes out each pay period.  Now we get an automatic entry into our bank register that reflects the amount of the taxes withdrawn but the register entry does not record the expenses to the applicable tax expense accounts and you cannot modify or delete the automatic entry made by QBO.  You can clearly see the difference between the tax withdrawal made on 1/15/25 for the December 2024 payroll taxes (which was done correctly) and the 1/17/25 withdrawal and subsequent withdrawals which don't reflect the expense accounts.  I have now spent over 6 hours on the phone with QB support agents and no solution has been found.  This is a serious issue because it results in expenses being under reported since the taxes paid by QBO are not reflected in the applicable tax expense accounts.  I do have someone who is looking into the issue and will call me back if he finds a solution but it is taking way too long to get this resolved.  In the meantime our income and expense statements are erroneous.  Today's 2 hour call got technical people involved but not sure what they did.

Not sure if this is helpful at all but any automatic payroll data entered into QuickBooks I'm pretty sure is "locked in" and unfortunately QB support knew nothing on what to do or how to help so I ended up doing a journal entry to move the wrong transactions out of the account so I could reconcile it and it wouldn't be permanently unbalanced. 

Also, QuickBooks Online has a really bad issue that if you change the bank account payroll comes out of, there is a second process many don't know that you have to manually go in and also change the chart of accounts so it doesn't record into the wrong account, because if it does, only a journal entry will move it.  So anyone who can't find transactions to match, you may want to check other accounts to see if put in the wrong one.