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robby2
Level 1

QB Payroll online is not calculating the correct number of covered employees on our Ga unemployment. Anyone else have this issue?

 
2 Comments 2
LollyNino_C
QuickBooks Team

QB Payroll online is not calculating the correct number of covered employees on our Ga unemployment. Anyone else have this issue?

There are several factors can lead to incorrect payroll calculations for your employees in QuickBooks Online Payroll (QBOP). Let me provide more details about this, @robby2.

 

Before anything else, could you please confirm whether the calculations were accurate when you previously ran the payroll? If they were, it’s essential to verify if the wage limit or rate might be incorrect.

 

Once we have that confirmation, we can proceed with understanding how QuickBooks calculates paychecks based on the payroll details you input. If you notice any discrepancies in the tax calculations for your paychecks, it could be due to the following reasons:

 

  • Payroll item or employee setup issues
  • Wage limits reached
  • Incorrect tax or SUI rates
  • Incorrect Year-to-Date (YTD) Amounts (QuickBooks Online Payroll)
  • Outdated software or tax table (QuickBooks Desktop Payroll)

 

To ensure accuracy, please review your payroll profile and verify that all company and employee information is correct and up to date.

 

Here's how:

 

  1. Go to Payroll, then Employees
  2. Identify and select the employee you need to edit.
  3. From Tax withholdings, select Start or Edit.
  4. Review the federal and state withholding, then update it as needed.
  5. Once done, click Save.

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For more information, please check this article: Troubleshoot paychecks calculating incorrectly

 

Moreover, you can explore QuickBooks Payroll to simplify your payroll process and accurately prepare tax forms. Our experts will assist you with everything from entering employee information to filing tax forms, allowing you to enhance your payroll management.

 

You can also check out this article for guidance on managing and tracking your payroll details and taxes: Run payroll reports.

 

Should you encounter any issues or require help with employees' calculations, don't hesitate to reply. We're committed to ensuring everything runs smoothly for you.

FishingForAnswers
Level 10

QB Payroll online is not calculating the correct number of covered employees on our Ga unemployment. Anyone else have this issue?

@robby2  "For each month, report the number of
covered workers who worked during or
received pay for the payroll period
which includes the 12th of the month"

 

I assume you refer to Line 1 of Part II, quoted above.

 

If so, refer to the bolded part of the quote.

 

If you pay employees weekly, say on a Sunday to Saturday basis, one of the weekly payroll periods in April 2025 would be 4/6/2025 through 4/12/2025.

 

This would be where QB draws the covered number of employees for April 2025 from; the number of employees who received a paycheck associated with the 4/6/2025 through 4/12/2025 payroll period. Literally, the pay period which includes the 12th of the month.

 

Assuming your problem isn't something else entirely, QB is working as intended. The form is not asking for the number of employees that worked during the entire month; it specifically wants the number of employees that worked in the pay period that includes the 12th of the month.

 

Blame the Bureau of Labor Statistics for shoehorning their data harvesting into the state unemployment reports; it's dumb, but it is what is asked for.

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