I want to make sure you receive the support you need, Mapratt. Allow me to clarify the availability of our live experts.
Our Live Support team is available based on your subscription plan. For Simple Start, Essentials, and Plus users, support is available Monday to Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. However, if you're a QuickBooks Online Advanced user, you can contact them at any time.
If you have any concerns, you can post them here in the Community. The Community provides 24/7 support to help you achieve your goals within QBO. Our experts are available to assist you with a wide range of questions and issues.
For more information regarding our support hours, please refer to this article: Get help with QuickBooks products and services.
Additionally, I've included a link to QuickBooks help articles you can browse and explore for future reference: View all QuickBooks help articles.
Your experience is important to us, and we understand that timely assistance is essential for you. We will actively monitor this thread and are prepared to address any concerns you may have. Our knowledgeable Community members are always available to share their insights and expertise, ensuring you receive the support necessary to navigate any challenges.
