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Bob Bookkeeper
Level 1

Qualified Overtime Tracking - Need to DECREASE YTD tracking $ - QB instructions do not work - QB Online

We are a California Employer.  I have already posted about the failure of QuickBooks to provide accurate tracking for Qualified Overtime Compensation because not all of our overtime meets the FLSA definition.

I had to build an Excel spreadsheet to track Qualified Overtime accurately.  Now I have identified multiple employee's that I need to DECREASE their YTD Qualified Overtime Compensation that was previously added to their paychecks. I thought this would be a simple process, but QuickBooks own instructions do not work.

 

Please see the attached screenshots.  How do I DECREASE the QOT previously reported?  Voiding paychecks and redoing them to fix this is an unacceptable solution.

1 Comment 1
EduardA
QuickBooks Team

Qualified Overtime Tracking - Need to DECREASE YTD tracking $ - QB instructions do not work - QB Online

Hello, Bob. We're sorry you're having trouble editing prior paychecks for Qualified Overtime. Since you can't edit those paychecks on your end, we recommend contacting our Live Support team to get help.

 

To reach them:

 

  1. Click the (?) Help button in the top-right corner of your QuickBooks account.
  2. In the Search tab, type Talk to an expert then click Contact Us.
  3. Enter a short description of your concern, then enter Yes to discuss it with an expert.
  4. Select your preferred method to reach out to them. Be sure to check their support hours to know when they're available.

 

If you have QuickBooks Online Payroll Premium or QuickBooks Online Payroll Elite subscriptions, you can now request an amendment for your payroll taxes directly in QuickBooks Online.

 

Feel free to leave a comment below if you have any other concerns!

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