I recently "upgraded" from QB Desktop Pro to Enterprise (v24) Gold with Enhanced Payroll. Despite hours on the phone, we have been unable to get direct deposit set up. Our bank account is linked and verified. All licenses, subscription numbers are verified as correct, and we have updated payroll multiple times each day. We go to the payroll center and "set up direct deposit" only to return to the same screen that says "Update Bank Account". So, 5 times we have "updated the bank account" and each time we have to wait 2 business days while Intuit sends micro-deposits and withdrawals from the account, which we are suppose to use to verify that the account is valid and linked to QB. Unfortunately the account is already verified as valid and linked to QB, so there is no way to record any additional micro-deposits and withdrawals. So, we are left staring at the same screen directing us to "Update Bank Account." 5 times......... Intuit support just keeps telling me to wait 2 days and then call back. It's been 3 weeks of this.
