Quickbooks Payroll Tax Department

HWebb · ‎July 18, 2022

Does anyone have a contact in the payroll tax department that can help me? All the money has been deducted from our accounts throughout the last 2 quarters but now we are getting tax notices saying that they haven't been paid. We call the tax department and they say it will be resolved in a matter of WEEKS, meanwhile we get charged interest and penalties. I have tried to pay Q1 penalties and interest until we hear back but the state website won't let me until I pay Q2... which, again, has been taken out each week but quickbooks has not paid it?!!?! We've had no luck calling in. Wondering if anyone has a specific contact who can help us?!?!?!

Carneil_C · ‎July 18, 2022

Hi, @HWebb.

Please know that this isn’t the service we want you to experience with us. Rest assured, I’m here to point you in the right direction of support to sort out your concerns.

I’d recommend contacting our QuickBooks Desktop Payroll support regarding this tax notice. This way, they can pull up your account in a safe environment to find the root cause of why you’re getting tax notices and being charged with interest and penalties.

Here’s how you can reach out to them:

From the Help menu, select QuickBooks Desktop Help.
Click Contact Us.
Enter your concern, then select Continue.
Choose a way to connect with us.

To ensure that we address your concern on time, you can check our available hours when contacting our support.

Furthermore, I've added this article that you can review to help you with managing your payroll: Learn about QuickBooks Desktop Payroll with how-to videos.

Get back to me here if you have further questions about managing your taxes in QuickBooks Desktop Payroll. I'd be more than happy to answer it for you. Have a nice day.

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Quickbooks Payroll Tax Department

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