Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
We'll help provide information to help you fix the automated sales tax feature inside QuickBooks Online (QBO).
You'll want to check your current sales tax setting and ensure it is programmed to command the system where to collect sales taxes. We'll outline the steps below to get you going:
For more details, please see this page: Set up where you collect sales tax in QuickBooks Online.
In addition, you'll also want to ensure the products and services added to the transaction is contains accurate details. Refer to this article for more information: Add a sales tax category to products and services in QuickBooks Online.
Moreover, here are some articles to about filing sales tax and handling payments inside the program:
We're always ready to assist in handling sales taxes within QuickBooks. Additionally, you can visit the Community space or leave a comment below if you have any inquiries regarding the program. Please be assured that we will be here to support you promptly. Take care.
the Point here is that the automated taxes are wrong for my city\county. There should be a way to report this to have Intuit go in and finally fix it to the right tax rate.
I appreciate you for getting back to the thread and providing an update to your concern, @andrew-thelinkso. Let me provide information to help you resolve your tax rate discrepancy.
To start with, QuickBooks calculates the total sales tax rate for each sale based on your customer's sales tax-exempt status, the locations where you sell and ship, and the sales tax category of your service or product. For further details, please refer to this article: Learn how QuickBooks Online calculates sales tax.
Moreover, you can accurately adjust your tax rate by creating Custom Rates. Instead of selecting the automatic tax rate calculation when generating invoices or sales receipts, choose the custom rate you've created to ensure the correct rate is applied. Here's how to create a custom rate:
For reference, you can check this article: Edit Sales Tax Rate.
I'll also add this article to help you record, adjust, and delete sales tax payments in the tax center: Manage sales tax payments.
Please don't hesitate to ask if you have any further questions about tax rate. I'm always here to help, @andrew-thelinkso. Take care.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here