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smittysauto10
Level 4

QuickBooks Time and Payroll Services Data Processing Agreement - Effective September 14, 2023

Good day, I got the notice (link below) regarding the agreement, started reading it, and got discouraged. What is the gist of the agreement, and how does it differ from the current modus operandi? Thank you.

 

QuickBooks Online User

 

https://quickbooks.intuit.com/time-tracking/legal/sept2023-usa-dpa/?cid=DR_EM-ELM6046-001-Text1-Upda...

 

 

5 Comments 5
ReymondO
QuickBooks Team

QuickBooks Time and Payroll Services Data Processing Agreement - Effective September 14, 2023

I'd be happy to help provide you with an overview of the QuickBooks Time and Payroll Services Data Processing Agreement and how it might differ from the current approach, @smittysauto10

 

The Data Processing Agreement (DPA) you received outlines the terms and conditions related to how QuickBooks processes and handles personal data in relation to its QB Time and Payroll Services. It's a legal document that establishes the rights and responsibilities of both you (the user) and QuickBooks (the service provider) when it comes to data protection and privacy.

 

Here are the key points of the agreement:

 

  • Data Protection: The DPA ensures that QuickBooks is committed to protecting your personal data and adhering to applicable data protection laws. It outlines the specific data protection measures, including security controls and protocols, that QuickBooks will implement to keep your data safe.
  • Data Processing Purposes: The agreement defines the purposes for which QuickBooks processes your personal data. This typically includes tasks related to managing and delivering the Time and Payroll Services you use. It clarifies that data processing will be done according to your instructions as the user.
  • Data Retention: The DPA usually specifies how long QuickBooks will retain your data. This could be for as long as you're a user of their services or for a defined period after you cease to use their services, as required by applicable laws.
  • Your Rights: The agreement might explain your rights as a data subject. These rights usually include the right to access, correct, and delete your data. It will detail the process for exercising these rights.
  • Data Transfers: If QuickBooks operates in multiple jurisdictions, the DPA may address how international data transfers are handled. This can include mechanisms like Standard Contractual Clauses (SCCs) to ensure adequate protection when data is transferred to countries with different data protection laws.

 

To pinpoint the exact differences between the new agreement and the previous modus operandi, you'll need to compare the terms of the new DPA with the previous agreement you were operating under. Some potential differences might include:

 

  • Updated Legal Requirements: The new agreement is likely to reflect changes in data protection laws and regulations that have occurred since the previous agreement was in place.
  • Enhanced Data Protection Measures: The new DPA outlines additional or strengthened data protection measures that QuickBooks has implemented to align with evolving best practices and regulations.
  • Changes in Data Processing Practices: The DPA might clarify any shifts in how data is processed, shared, or retained compared to the previous approach.

 

Since the document is quite detailed and specific to your situation, I recommend reviewing the agreement carefully. If you have any concerns or questions about the changes, I suggest reaching out to our QuickBooks Online Customer Support for clarification.

 

You're always welcome to post here again if you have any other questions related to QuickBooks. Our dedicated team of experts are well trained and is always ready to help answer your concerns anytime.

odjud
Level 3

QuickBooks Time and Payroll Services Data Processing Agreement - Effective September 14, 2023

Hi,

What is "time & Payroll Services"? I have QuickBooks desktop with payroll.

Does it affect me? if it does, how does it affect me?

The legal mambo jumbo that was sent is not clear. 

I need to know what / if something is changing.  

 

ChristineJoieR
QuickBooks Team

QuickBooks Time and Payroll Services Data Processing Agreement - Effective September 14, 2023

I appreciate you joining the thread, @odjud. I'll share some overviews about the Data Processing Agreement between QuickBooks Time and Payroll Services.

 

A data processing agreement, or DPA, is an agreement between a data controller (such as a company) and a data processor (such as a third-party service provider). It regulates any personal data processing conducted for business purposes.

 

Nonetheless, if you are using QuickBooks Time and QuickBooks Payroll, it is important to review any agreements or terms of service provided by Intuit. These agreements typically outline how changes to the services may affect users. It is recommended to consult the official documentation or contact Intuit directly for the most accurate and up-to-date information regarding any changes to their services and how they may impact you. Please refer to this page: QuickBooks Time and Payroll Services Data Processing Agreement.

 

It would also help proofread the Data Processing Agreement from your previous to the newest DPA released by Intuit so you can easily identify the changes.

 

You can always come to share your comment and insight about QuickBooks. We are all ready to assist you. 

Dorene
Level 1

QuickBooks Time and Payroll Services Data Processing Agreement - Effective September 14, 2023

Can you deny this agreement?  What if we don't want to share private info?

KlentB
Moderator

QuickBooks Time and Payroll Services Data Processing Agreement - Effective September 14, 2023

I'd like to take a moment to offer you more context regarding the purpose behind these updates and address your concern, Dorene.

 

The primary goal of these changes is to provide greater clarity on our role in data processing, as outlined in the QuickBooks Time and QuickBooks Payroll DPA. Additionally, they will enable us to establish a more direct connection with employees/contractors who use our products to gather their feedback, better understand how they use them, improve the overall service, and present relevant market features.

 

Regarding your concerns about sharing private information, please be assured that we prioritize the confidentiality of your data. We will not sell, share, retain, or use them for any purpose other than those explicitly outlined in the agreement. Your personal details will be handled in accordance with our updated Terms of Service.

 

If you choose to continue using the payroll service after the changes take effect on September 14, 2023, you'll be deemed to have accepted the revised agreement automatically. However, if you're not comfortable with the revisions and wish to explore other alternatives, I recommend reaching out to our Customer Care Team. They're available to discuss your options and assist you in making an informed decision.

 

To learn more about our security practices, feel free to visit these links:

 

 

Navigating updates can be intricate, especially when privacy becomes a focal point. But don't worry, I'm always here to help alleviate any confusion you have. Just add the details of your concerns below, and I'll respond as quickly as I can.

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