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Qubisbad
Level 1

Quickbooks update Bug

Quickbook 2021 Pro Desktop version. QB user for 25+years.  After recent Quickbooks update all saved reports related JOB/Employees hours are not working correctly.  We click the "Modify Report" on the saved report then Filters tab, Under the "current filters choices" it is black and we can't add any items to the filter.  I have tried to generate a new saved report and that did not work.  So installed QB from download version the reports works, then did update and the bug came back again. I turned off auto update.  Attached is image of working report. Call Intuit to report a bug all they were interested was getting me off the off and charging for some pro help. All they had to do was listen and report the bug to developers.

3 Comments 3
BigRedConsulting
Community Champion

Quickbooks update Bug

How about an image of the broken report? That'd be interesting to see...

ChristineJoieR
QuickBooks Team

Quickbooks update Bug

I recognize the urgency of this matter, @Qubisbad. Let me help you fix this issue you encountered in QuickBooks Desktop.

 

To diagnose the issue, let me help you with how to run QuickBooks Tool Hub to aid the error running on your company file so you can enter your employee hours successfully.

 

Let's run a QuickBooks Tool Hub to fix the error.

 

  1. Download and install the latest QuickBooks Tool Hub.
  2. Once done, open the file and select Program Problems.
  3. Select Quick Fix My Program.
  4. Start QuickBooks Desktop and open your data file.

 

On more note, please refer to this page for more information on how to fix your company errors: Fix issues when QuickBooks has stopped working.

 

If you encounter other errors while sending email through Outlook, here are available fixes from this page: How to fix "Error: QuickBooks is unable to send your email to Outlook."

 

I'm here to assist you with any further questions or concerns. Don't hesitate to reach out. The Community wishes you a successful day in your business endeavors!

Fiat Lux - ASIA
Level 15

Quickbooks update Bug

@Qubisbad 

How big is your file size?

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