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CptSquirrel8916
Level 1

Change email

Employer sent invite.

App auto-generated personal email.

Does not work due to me needing it to be my company email.

Employer sends another invite.

It only allows me to select my personal email.

How can I get it to my company email?

1 Comment 1
AlcaeusF
Moderator

Change email

Hello @CptSquirrel8916,

 

I'm happy to see you dropping by here in the Community space. I can share information about updating the registered email in QuickBooks Time.

 

Your employer will need to update your email address on file. You can only use the one they've set up on the team member's detail.

 

I recommend you reach out to them and request to change it to the company's email. Once done, they can send an invite again.

 

In case they need the steps, here's how:

 

  1. Click My Team.
  2. Select the team member's name.
  3. Go to General.
  4. Update the email address. 1.JPG

 

Also, I've included a link your employer can use as a reference on granting user permissions, like how to allow all team members to edit their profiles: Add and manage team members in QuickBooks Time.

 

Reach out to me through this forum if you need further assistance with your access. We're available 24/7 to serve you. Take care.

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