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launchblot
Level 1

Contractor Direct Deposit Payment Notifications

We just added a 2nd contractor to receive direct deposit notifications and the existing contractor that's been set up for some time, is being notified via email about the payment being made to the new contractor. I'm the only user on the QBO account and I've confirmed that each contractor account has it's own unique information. I don't see any reason why a contractor that's completely unrelated to the direct deposit that I'm making, would be getting notified.

1 Comment 1
SarahannC
Moderator

Contractor Direct Deposit Payment Notifications

I appreciate your proactive approach to making sure that each setup is correct. Let's get this fixed promptly, launchblot.

 

Since it wasn't a setup error that caused the notification to be sent to a different contractor, I recommend contacting our Support Team to investigate the contractor's direct deposit payment further.

 

Our Support Team will examine your account to determine why the other contractor received a notification for this payment. Then, correct this as soon as possible. Here's how:

 

  1. Log in to your QBO account.
  2. Go to the Help icon.
  3. In the Search tab, click Contact Us.
    qbo contact.PNG

 

Here are some articles about managing contractor payments and 1099 forms:

 

 

Comment below if you have follow-up concerns about contractors' payments and anything related to QuickBooks. I'll make sure to help.

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